Frequently asked questions

Quick answers to the questions we get asked most about All Snugged bedding, delivery and returns.

Who are All Snugged?

All Snugged is a UK home textiles brand based in Peterborough. We sell British-made bedding, mattress toppers and protectors, duvets, throws, cushions and pet beds, delivered across the UK.

Where are your products made?

Our products are British made.

Do you deliver outside the UK?

No. We currently deliver to UK addresses only.

How much is delivery?

UK standard delivery is £2.99 for orders under 4kg, which covers most sheets, covers, protectors, throws, cushions and pet beds. Orders of 4kg or more, such as mattress toppers and duvets, are £4.99.

How quickly will my order arrive?

Orders placed Monday to Friday are dispatched the same working day. Weekend orders are dispatched on Monday. Delivery usually takes 2 working days after dispatch, and you will receive a tracking number by email.

What is your returns policy?

You can return items within 30 days of receiving them. Contact us first, then send the item back unused, unwashed and in its original packaging. If you have changed your mind, you pay the return postage. If an item is faulty, damaged or wrong, we cover it. Refunds are made within 14 days of receiving your return.

Can I return pillow protectors or mattress protectors?

For hygiene reasons, pillow protectors and mattress protectors can only be returned if they are still in their sealed packaging, unless they are faulty.

What are UK bed sizes in centimetres?

Single 90 × 190 cm, Small Double 120 × 190 cm, Double 135 × 190 cm, King 150 × 200 cm and Super King 180 × 200 cm.

What size duvet cover do I need?

Match the cover to your duvet: Single 135 × 200 cm, Double 200 × 200 cm, King 230 × 220 cm and Super King 260 × 220 cm.

How deep should my fitted sheet be?

Measure your mattress depth, including any topper. We sell 26cm and 30cm deep fitted sheets for standard mattresses, and 40cm extra deep fitted sheets for thick mattresses or beds with a topper.

What tog duvet do I need?

Choose 4.5 tog for summer, 10.5 tog for all year round, and 13 or 15 tog for the coldest winter nights.

What is the difference between a mattress topper and a mattress protector?

A mattress topper adds a thick layer of comfort to your bed. A mattress protector is a thin layer that protects your mattress, and waterproof versions guard against spills and accidents.

What is the difference between brushed microfibre and cotton feel bedding?

Brushed microfibre is velvety soft, warm and practically crease free. Our T200 cotton feel bedding is crisper and more breathable, which suits warmer sleepers.

How do I wash my bedding?

Most of our bedding is machine washable at 40°C and can be tumble dried on low. Our hollowfibre duvets are hand wash only. Check the care section on each product page.